Privacy Policy

Effective: March 16, 2026

Last updated: March 16, 2026

Table of Contents

Terms of ServicePrivacy PolicyRevision History

KnowAI Space, operated by KnowAI ("we," "us," or "our"), is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights.

1. Personal Information Collected

ServiceInformation CollectedMethod
NewsletterEmail addressUser input
Contact FormName, email, industry, company size, messageUser input
Registration (SSO)Name, email, profile imageAutomatic via SSO
Registration (Email)Email, password (encrypted)User input
Service UsageLikes, bookmarks, notification read history, credit usage historyAutomatically collected during use

Automatically Collected Information

  • Access logs (IP address, access time, page visits) — collected via Google Tag Manager / Google Analytics
  • Service usage records (likes, bookmarks, notification reads, credit usage history) — automatically collected during use
  • Cookies: Cookies may be used for Google Analytics operation. You can block cookies in your browser settings.

2. Purpose of Processing

  • Newsletter delivery — AI news and content via email
  • Inquiry response — Replying to questions and consultation requests
  • Member management — Identity verification, personalized content, usage records
  • Service improvement — Content and UX improvement through analytics
  • AI training — Improving AI models using de-identified content from consenting users only

3. Retention Period

  • Member data: Until account deletion
  • Newsletter email: Until unsubscription
  • Inquiry data: 1 year after resolution
  • Access logs: 90 days after collection

Data may be retained longer if required by applicable laws.

4. Third-Party Disclosure

We do not share personal information with third parties without consent, except as required by law.

5. Service Providers

ProviderServiceCountry
Supabase Inc.Data storage & managementUnited States
Vercel Inc.Website hostingUnited States
Google LLCWeb analytics (Google Analytics / GTM)United States
Stripe Inc.Payment processingUnited States

Service providers process data only within the scope necessary and are contractually bound to maintain security.

6. International Data Transfer

Personal information is stored in the United States through our service providers. These providers hold international security certifications (SOC 2, etc.) and maintain appropriate safeguards.

7. Data Deletion

Data is deleted without delay when the retention period expires or processing purpose is achieved.

  • Electronic files: Deleted using irrecoverable methods
  • Paper documents: Shredded or incinerated

8. Cookies

  • Cookies may be used for Google Analytics operation.
  • You can refuse cookie storage through browser settings.
  • Service usage is not restricted even if cookies are refused.

9. Your Rights

You may exercise the following rights at any time:

  • Request access to your personal information
  • Request correction or deletion
  • Request suspension of processing
  • Unsubscribe from newsletter
  • Request account deletion and data removal

To exercise these rights, contact us at the address below. We will respond without delay.

10. Contact

Team: KnowAI Space Operations

support@knowai.space

For privacy-related inquiries, you may also contact the following organizations:

  • KISA Privacy Center (privacy.kisa.or.kr / 118)
  • FTC Consumer Information (ftc.gov)

11. Changes to This Policy

Changes to this policy will be announced on the website.